dulcecore.com
Frequently Asked Questions
How can I order personalized baked goods?
You can place an order directly through our e-shop by selecting a product and uploading your own design. If you have any special requests, feel free to contact us by email or phone.
What is the minimum order quantity?
The minimum order quantity to place an order is XY pieces.
How long does production take?
Production usually takes XY business days. For larger orders or special requests, the delivery time may be longer.
Can I bring my own design for printing?
Yes, simply upload your design when placing the order. If you’re unsure about the dimensions or quality, we’ll be happy to help.
Where do you deliver?
We deliver throughout Slovakia and to selected EU countries. For larger orders, we can arrange a customized delivery solution.
What are the delivery options?
We send baked goods via courier, or they can be picked up in person at our bakery in Nitra. For large orders, we offer the option of special delivery.
How is the baked goods packaged?
Each product is carefully packaged to preserve its freshness and ensure it arrives safely. Upon request, orders can also be wrapped in gift packaging.
What ingredients do you use, and what is used to color the gingerbread?
We use only high-quality ingredients without artificial additives. Our baked goods are made using traditional methods to preserve their authentic taste. The gingerbread is colored with certified food-grade coloring.
Are your products suitable for people with allergies?
Some of our products contain gluten, lactose, or nuts. If you have an allergy, please check the ingredients for each specific product.
How long do the baked goods stay fresh?
Freshness depends on the type of baked goods. Generally, we recommend consuming them within 7 days, although our gingerbread lasts even longer.
If you have any further questions, don’t hesitate to contact us!